Frequently Asked Questions
Do I need an appointment to sell my items?
No, walk-ins are always welcome at both our locations. However, we recommend booking an appointment if you’d like faster service and guaranteed attention.
What kind of items do you buy?
We buy gold, silver, platinum, and other precious metals in many forms—jewelry (even broken), coins, silverware, dental gold, and more. See the full list of what we buy.
How do I get paid?
Once we evaluate your items and you accept our offer, we pay you instantly—in cash or via another preferred payment method.
Is the evaluation really free?
Yes. Evaluations are 100% free and there’s absolutely no pressure to sell. You’re welcome to come in just to find out what your items are worth.
How do you determine the value?
We assess based on:
- Metal type and purity (karat/fineness)
- Item weight
- Current market prices
- Condition (for certain items like luxury watches)
We test everything in front of you and explain the process clearly.
Do you buy broken or damaged jewelry?
Yes! We specialize in buying broken, tangled, or single earrings and chains. The condition doesn’t matter – we pay based on the weight and metal value.
Will you buy coins or silverware?
Absolutely. We buy silver and gold coins, bullion, and flatware (spoons, forks, trays, tea sets, etc.) – even if they’re tarnished.
Can I sell if I don’t live in San Francisco or Houston?
Currently, we only buy in person at our two locations. We may add mail-in options in the future – subscribe to our updates to stay informed.
What do I need to bring with me?
Just bring your items and a valid photo ID (driver’s license, passport, or state-issued ID). That’s all we need to make an offer.
Are you licensed? Is this legal?
Yes, we are fully licensed precious metals buyers and follow all local and federal regulations for secondhand transactions. Your sale is secure, transparent, and 100% legal.